Your information.
Handled responsibly.

1. Who we are and the scope of this policy

Sahjyo Techad (“Sahjyo Techad”, “we”, “us” or “our”) provides software development, translation and localization, managed IT, content, media and AI-data services. This Privacy Policy applies when you visit sahjyotechad.com, submit an enquiry or quotation request, communicate with us, apply for a role or otherwise interact with our business.

2. Information we collect

Information you provide

• Contact details such as name, email address, telephone number, company, country and preferred contact method.
• Project information submitted through contact, quotation or chatbot forms, including service requirements, timelines, budgets and messages.
• Recruitment information such as your CV or résumé, employment history, skills, language capabilities, portfolio links, availability and application answers.
• Communications sent through email, telephone, WhatsApp, social media or other channels.

Information collected automatically

When you use our website, we and our service providers may collect device and usage information such as IP address, browser and device type, operating system, approximate location, referral URL, pages viewed, clicks, navigation paths, session duration and technical diagnostics.

Information from third parties

We may receive information from business partners, recruitment platforms, social networks, analytics providers, publicly available professional sources or a person who refers you, where permitted by law.

3. How we use information

• Respond to enquiries, prepare quotations and communicate about requested services.
• Deliver, manage, support and improve our services and customer relationships.
• Review applications, contact candidates, assess suitability and maintain talent records.
• Operate, troubleshoot, secure and improve our website and digital services.
• Measure website performance, understand visitor journeys and improve usability.
• Prevent fraud, misuse and security incidents and enforce our rights.
• Maintain business records and comply with legal, tax, accounting and regulatory requirements.
• Send relevant business updates where consented or otherwise permitted, with an option to opt out.

We do not use automated decision-making that produces legal or similarly significant effects about website visitors or applicants.

4. Legal bases

Depending on your location and the interaction, we process information because it is necessary to take steps at your request or perform a contract, because we have a legitimate business interest that does not override your rights, because we must comply with law, or because you have provided consent. You may withdraw consent at any time without affecting earlier lawful processing.

5. When information is shared

We disclose information only as reasonably necessary to operate our business, provide services or comply with law. Recipients may include:

• Authorized Sahjyo Techad personnel, contractors and delivery partners who need the information for their work.
• Website hosting, content management, storage, communications, analytics, security and recruitment service providers.
• Professional advisers, auditors, insurers, regulators, courts or law-enforcement authorities where required or appropriate.
• A buyer, investor or successor in connection with a proposed or completed business transaction, subject to appropriate safeguards.

Our website is hosted using Wix services. We use Microsoft Clarity to understand website usage through interaction data such as clicks, scrolling and session activity. If you follow links to WhatsApp, LinkedIn, Instagram, Facebook or YouTube, those platforms process information under their own privacy policies.

We do not sell or rent personal information.

6. International data transfers

We serve customers and work with providers across countries. Information may therefore be processed outside your country, including in locations with different privacy laws. Where required, we use contractual protections or other lawful transfer mechanisms and require recipients to apply appropriate safeguards.

7. Retention and security

We keep personal information only for as long as needed for the purposes described in this policy, including service delivery, recruitment, dispute resolution and legal or accounting requirements. Retention periods vary by record and applicable law. Unsuccessful application records may be retained for future suitable opportunities where permitted, subject to your rights.

We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, alteration, loss or disclosure. No internet transmission or storage system can be guaranteed completely secure, so avoid sending highly sensitive information unless specifically requested through an approved secure channel.

8. Your privacy choices and rights

Depending on applicable law, you may have the right to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also opt out of marketing communications using the unsubscribe method provided or by contacting us.

To exercise a right, email us with enough information to identify the relevant record. We may request reasonable identity verification and may retain information where the law permits or requires it. You may also complain to the privacy or data-protection authority in your jurisdiction.

9. Cookies and analytics

Our website and service providers may use cookies, local storage and similar technologies for essential operation, security, preferences, campaign attribution and analytics. Microsoft Clarity helps us understand aggregate and session-level interactions so we can improve site design and performance. Browser settings may allow you to block or delete cookies; doing so can affect some website functions. Where legally required, non-essential technologies will be used based on your consent.

Learn more in the Microsoft Privacy Statement.

10. Children’s privacy

Our website and services are intended for business users and job applicants who are legally able to provide their information. They are not directed to children under 13. If you believe a child has provided personal information without appropriate authorization, contact us so we can review and delete it where required.

11. Changes to this policy

We may update this policy to reflect changes in our practices, technologies or legal obligations. The revised version will be posted on this page with an updated date. Material changes may also be communicated through an appropriate additional notice.